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General

Pro-Tech Design and Manufacturing, Inc. (here-after called Pro-Tech) respects the privacy of every individual who visits the Pro-Tech web site. This privacy policy outlines the information the Pro-Tech web site may collect and how that information may be used.

The Pro-Tech web site is supported by many web servers. Some servers or sites hosted by Pro-Tech may adopt different privacy notices that go beyond the parameters set forth in this document, as their specific needs require. However, those servers or sites cannot adopt a privacy notice that in any way supercedes federal or state laws or regulations, Pro-Tech Board of Directors Bylaws and Regulations, and/or this Privacy Policy. Any discrepancy between the information presented here and the official Bylaws and Regulations of the Board of Directors of Pro-Tech and the policies and procedures of Pro-Tech is not intended to and does not alter or amend the official Bylaws, Regulations, policies or procedures. Pro-Tech reserves the right to alter this policy at any time and will post future amended documents at this location.

Definitions

The Pro-Tech web site is defined as publicly accessible pages hosted under the domain “www.protechdesign.net,” any web address ending “.protechdesign.net,” or any website, within the Pro-Tech IP address range, that is maintained by Pro-Tech employees or departments or units, acting within their respective scopes of employment.

Collection and Sharing of Supplied Personal User Information and Data

Pro-Tech uses the web for business purposes and is committed to fostering and protecting the privacy of personal information. The Pro-Tech web site will not collect personally identifiable information (personal data) about visitors, such as name, address, telephone number, or email address unless the information was provided voluntarily. Visitors should not voluntarily provide personal data if they do not want it to be collected. When collected, personal data may be used in the following ways:
   •  Fulfill an order or request;
   •  Assist with better understanding the needs of visitors, thereby allowing Pro-Tech to improve services;
   •  Reply to, or contact users.

Pro-Tech will not sell, rent, or market personal data to third parties.

In some cases, information that is not personally identifiable may be automatically collected and/or logged. For example, information about the visitor’s browser, operating system, IP address, and the domain name of sites that are linked to the Pro-Tech web site allows Pro-Tech to accommodate the needs of the majority of visitors. It also assists with troubleshooting and diagnoses if there are problems with servers, and the information helps produce important statistics on how often pages are visited. Finally, this information can be used in the detection of security breaches and the safeguarding of Pro-Tech computing resources.

Use of the web is subject to all applicable state and federal law. It is Pro-Tech’s usual practice not to share any personal information with those outside of Pro-Tech. However, when circumstances arise for the need to share information gathered from its computing resources within the Pro-Tech IP Address space, Pro-Tech may share as:
   •  Authorized and/or mandated by law,
   •  Permitted under Pro-Tech policies,
   •  Authorized by an approved Pro-Tech contract,
   •  Clearly stated at a Pro-Tech Web site that such information will be shared and the user actively indicated informed consent by providing the information, or
   •  When consent is otherwise given.

Information Technology Services has taken several steps to safeguard the integrity of its communications and computing infrastructure, including but not limited to authentication, monitoring, auditing and encryption. Security measures have been integrated into the design, implementation and day-to-day practices of the entire Pro-Tech operating environment as part of its continuing commitment to risk management. However, such activities should not be construed as any warranty against the unauthorized breach/failure of these security measures.

Information Placed Automatically on Visitors’ Computers (Cookies)

When visitors view the Pro-Tech web site, some information may be stored on their computer. This information will be in the form of a “cookie” or similar file. Cookies help web authors tailor web sites to better match user interests and preferences. With most Internet browsers, users can alter user preferences to erase cookies from their hard drive, block cookies, or prompt the user to either accept or refuse to store the cookie. Most browser help files have detailed instructions on how to set user preferences for cookies.

The Pro-Tech Web sites will not use permanent cookies or any other invasive tracking programs that monitor and track web site viewing habits, unless they meet the following criteria:
   •  The use of permanent cookies adds value to the user otherwise not available;
   •  The permanent cookies are not used to monitor and track web site viewing habits unless all types of information collected and Pro-Tech’s use of that information add user value and are disclosed through a comprehensive online privacy statement.

Pro-Tech Web sites may, however, use transactional cookies that facilitate business transactions.

Public Forums, Online Surveys and Other Information Provided by the User

Some units of Pro-Tech may provide chat rooms, forums, message boards, and news groups for users. Any information that is disclosed in these areas may become public information and a user should therefore exercise caution when deciding to disclose one’s personal information in such places. Chat sessions and discussion forums may be logged.

In addition, at any time there may be numerous online surveys being conducted on Pro-Tech web sites. Persons responsible for conducting online surveys that collect personally-identifiable information should clearly state at the survey site the extent to which any information provided will be shared or protected. Aggregate data from surveys may be shared with external third parties in ways that do not compromise privacy.

Compliance with Relevant Federal and State Information Privacy Laws

Pro-Tech is committed to complying fully with the Children’s Online Privacy Protection Act. Accordingly, if a user of the Pro-Tech web site is under the age of thirteen, such user is not authorized to provide Pro-Tech with personally identifying information, and Pro-Tech will not use any such information in its database or other data collection activities. Users under the age of thirteen and their parents or guardians are otherwise cautioned that the collection of personal information volunteered by unauthorized children online or by e-mail will be treated the same as information given by an adult until Pro-Tech becomes aware that the user is under the age of thirteen and such information may be subject to public access.

In addition, Pro-Tech is committed to complying fully with, among all other applicable federal and state laws:
   •  The Gramm-Leach-Bliley Act (“GLB”), which generally safeguards nonpublic, personal information, in electronic or paper form, associated with customers of Pro-Tech’s products.
 
     
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